Consumer Solutions

Lesaka enables financial access in a predominantly underserved cash-based market for consumers and merchants alike.

For consumers, cash is distributed through our network of 1 100 ATMs. Most of our traditional branches host ATMs, along with ATMs situated on the premises of our merchant partners and in retail lobbies and kiosks. This helps reduce cash risk and ensures we are geographically well positioned to enable convenient financial access for our customers. We have an experienced operational team and network in place to maintain the required cash thresholds.

Our branch infrastructure consists of over 450 points of presence through a combination of traditional stand-alone brick-and-mortar, satellite and in-retail branches. These branches distribute our products and services directly to local communities, meeting many of our customers’ preference for direct engagement with our trained consultants to understand their financial needs and assist them in their preferred language.

Our branches also facilitate financial education through these direct engagements and through financial information videos displayed on our in-branch screens.

Our satellite branches add agility to our network as they can be relocated quickly to better service our market or extend our presence.

Enabled by our leading fintech platform, we are moving in step with our customers as their financial needs shift. In line with growing customer demand for an omnichannel approach, including digital and self-serve channels, we continue to enhance our online banking and mobile phone apps to move ahead with our customers while maintaining physical points of presence that meet their needs.