Consumer banking with EasyPay Everywhere

Through EasyPay Everywhere, Lesaka offers low-cost transactional banking solutions that are structured for underserved consumers in a lower income market. The EasyPay Everywhere banking solution is available through the use of a bank card, USSD, internet banking and mobile app. EasyPay Everywhere is available and serviced through a widespread network of EasyPay Everywhere branches, in-store retailer branches and ATMs to broaden financial access for our customers.

 

EasyPay Everywhere functionality includes cash withdrawals and deposits, balance enquiries and debit orders with simple and transparent pay-as-you-transact pricing. The account also includes 3% interest on credit balances per annum.

 

With EasyPay Everywhere, banking clients are able to build up a financial profile that opens a range of financial opportunities, including access to fixed or variable loans, device lending and access to standalone insurance products.

 

Launched in November 2021, EasyPay Everywhere Lite features an even lower monthly account fee by excluding some features – interest on credit balances and debit order functionality. This product is highly relevant for younger customers and grant recipients who are still in the early stages of their commercial and economic activity, who transact in a predominantly cash-based environment and have limited transactional account needs.

Insurance
Insurance

SmartLife, which holds a Long-term Insurance License, offers consumers access to Smart 1 and the Pensioners Plan insurance plans. These are distributed through Lesaka’s widespread sales and distribution network in Sub-Saharan Africa.

 

Smart 1 offers cover that is flexible, affordable and easy, with benefits that can be extended to include:

  • Family income protection
  • Funeral assistance
  • Accidental death

SmartLife continues to service existing customers in closed schemes, including Infinity, Kanako and Mdende. SmartLife also provides a broader group life and credit life insurance offering in the B2B market.

ATMs and cash management
ATMs and cash management

Lesaka enables financial access in a predominantly underserved cash-based market for consumers and merchants alike.

 

For consumers, cash is distributed through our network of 1 100 ATMs. Most of our traditional branches host ATMs, along with ATMs situated on the premises of our merchant partners and in retail lobbies and kiosks. This helps reduce cash risk and ensures we are geographically well positioned to enable convenient financial access for our customers. We have an experienced operational team and network in place to maintain the required cash thresholds.

 

Our branch infrastructure consists of over 450 points of presence through a combination of traditional stand-alone brick-and-mortar, satellite and in-retail branches. These branches distribute our products and services directly to local communities, meeting many of our customers’ preference for direct engagement with our trained consultants to understand their financial needs and assist them in their preferred language.

 

Our branches also facilitate financial education through these direct engagements and through financial information videos displayed on our in-branch screens.

 

Our satellite branches add agility to our network as they can be relocated quickly to better service our market or extend our presence.

 

Enabled by our leading fintech platform, we are moving in step with our customers as their financial needs shift. In line with growing customer demand for an omnichannel approach, including digital and self-serve channels, we continue to enhance our online banking and mobile phone apps to move ahead with our customers while maintaining physical points of presence that meet their needs.