Lesaka

Contact Us

Lesaka Technologies, Inc.
4th Floor President Place, Cnr. Jan Smuts Avenue & Bolton Road
Rosebank
Johannesburg
South Africa
2196

Postal Address:
PO Box 2424
Parklands
2121
+27 11 343 2000
EPE
Infinity
Kanako
USSD string
EPE
*120*3737#
Infinity
*120*5555#
Kanako
*120*2274#
Contact center number
EPE
0860 99 41 62
Infinity
0860 76 70 14
Kanako
0860 76 70 12
Number
Email
Operating hours
Astron
Number
0861 07 74 76
Email
astronsupportqueries@lesakatech.com
Operating hours
Monday - Friday, 07h00 - 18h00, Weekends and Public Holidays, 08h00 - 13h00
Astron - international
Number
021 763 5800 - Botswana and Namibia
Email
astronsupportqueries@lesakatech.com
Operating hours
Monday - Friday, 07h00 - 18h00, Weekends and Public Holidays, 08h00 - 13h00
RMT
Number
0861 00 55 33
Email
merchantacquiringsupport@lesakatech.com
Operating hours
Monday to Friday 7h00 to 18h00. Saturday: 8h00 to 13h00. Contact centre is closed on Sundays and Public Holidays, except for the 1st Sunday of the grant payment week.
iBuys
Number
0861 32 79 83
Email
merchantacquiringsupport@lesakatech.com
Operating hours
Monday to Friday 7h00 to 18h00. Saturday: 8h00 to 13h00. Contact centre is closed on Sundays and Public Holidays, except for the 1st Sunday of the grant payment week.
Moneyline
Number
0801 11 18 80
Email
moneylinequeries@lesakatech.com
Operating hours
Monday to Friday 7h00 to 18h00. Saturday: 8h00 to 13h00. Contact centre is closed on Sundays and Public Holidays, except for the 1st Sunday of the grant payment week.
Lesaka Complaints Line
Number
0860 99 53 08
Email
 
Operating hours
Monday to Friday 7h00 to 18h00. Saturday: 8h00 to 13h00. Contact centre is closed on Sundays and Public Holidays, except for the 1st Sunday of the grant payment week.
SmartLife
Number
0800 100 201
Email
clientservice@smartlife.co.za
Operating hours
Monday - Friday, 07h00 - 18h00, 1st weekend of grant payments only 08h00 - 13h00. Saturdays: 08h00 - 13h00
VCPay Consumer
Number
0869 99 03 98
Email
help@vcpay.co.za
Operating hours
Monday - Friday, 08h30 - 17h30
Finbond_Kanako
Number
0860 76 70 12
Email
queries@kanakocard.co.za
Operating hours
Monday - Friday, 07h00 - 21h00, 1st weekend of grant payments only 08h00 - 13h00. Saturdays: 08h00 - 13h00
Finbond_Infinity
Number
0860 76 70 14
Email
queries@infinitycard.co.za
Operating hours
Monday - Friday, 07h00 - 21h00, 1st weekend of grant payments only 08h00 - 13h00. Saturdays: 08h00 - 13h00
Vodacom VAS
Number
0860 99 40 95
Email
vodacomvassupport@lesakatech.com
Operating hours
Monday - Friday, 07h00 - 18h00
Please call me (request a call back)
Number
SMS to: 49201
Email
callme@lesakatech.com
Operating hours
Monday - Friday, 07h00 - 21h00, 1st weekend of grant payments only 08h00 - 13h00. Saturdays: 08h00 - 13h00
Report Fraud
Number
 
Email
fraud@lesakatech.com
Operating hours
Monday - Friday, 07h00 - 21h00, 1st weekend of grant payments only 08h00 - 13h00. Saturdays: 08h00 - 13h00
Fraud and Ethics Hotline
Number
0800 660 441
Email
lesaka@thehotline.co.za
Operating hours
SMS - 30916
Fraud and Ethics App
Number
App Download
Email
Vuvuzela Hotline app: (Playstore and App store icon) https://www.thehotline.co.za/download-mobile-app/
Operating hours
 
Fraud and Ethics Postal Address
Number
Postal Address
Email
PO Box 10512, Centurion, 0046
Operating hours
 
EasyPay Everywhere
Number
0860 99 41 62
Email
epequeries@lesakatech.com
Operating hours
Monday - Friday, 07h00 - 21h00, 1st weekend of grant payments only 08h00 - 13h00. Saturdays: 08h00 - 13h00
EasyPay Mobile App
Number
0870 73 64 97
Email
Please use in App messaging
Operating hours
Monday - Friday, 07h00 - 21h00, 1st weekend of grant payments only 08h00 - 13h00. Saturdays: 08h00 - 13h00
EasyPay website
Number
0860 32 79 72
Email
easypayqueries@lesakatech.com
Operating hours
Monday - Friday, 07h00 - 21h00, 1st weekend of grant payments only 08h00 - 13h00. Saturdays: 08h00 - 13h00
Merchant
Number
0800 20 30 63
Email
merchantacquiringsupport@lesakatech.com
Operating hours
Monday to Friday 7h00 to 18h00. Saturday: 8h00 to 13h00. Contact centre is closed on Sundays and Public Holidays, except for the 1st Sunday of the grant payment week.